Frequently Asked Questions

Everything you need to know about shopping with MOBU

What shipping methods does MOBU offer?

We provide standard, expedited, and next-day delivery options. Standard shipping is free on all orders over $50 within the continental United States.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

MOBU accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How do I contact customer support?

Our support team is available via live chat on our website, through email at support@mobu.com, or by phone Monday through Friday from 9 AM to 5 PM EST.